Terms & Conditions

These terms govern any sale of used IT components from you to Pyco Renew Ltd (trading as ChipFlip). By accepting a quote, you agree to these terms.

"We", "us" and "our" mean Pyco Renew Ltd. "You" means the person or business selling components to us.

To sell to us you must:

• Be at least 18 years old
• Be a UK resident or a UK-registered business
• Be the lawful owner of the components, or be authorised to sell them on the owner's behalf
• Be able to provide the photo ID and proof of address required under the Scrap Metal Dealers Act 2013

You confirm these conditions are true when you accept a quote.

Quotes generated through our prices page or by email are valid for 7 calendar days from the date issued. Quoted prices apply to Grade A condition (see Section 6).

A quote is an invitation for you to send us your components. It does not become a binding contract until we have:

• Received your components and your verified ID, and
• Confirmed the price after grading.

Until we confirm the final price after grading, either party may withdraw without liability.

Before paying for a first sale, we are required by the Scrap Metal Dealers Act 2013 to record and verify your identity. We will ask for:

• Photo ID (passport, photocard driving licence, biometric residence permit, or national ID card)
• Proof of address dated within the last 3 months

If we cannot verify your identity to the standard required by the Act, we are obliged to refuse the sale and will return your components to you at our cost. Verified identity records are retained for 2 years from your last transaction. See our Photo ID help page for full details.

For accepted quotes, you arrange and pay for postage to our address (which we email after you lock the quote).

You are responsible for packaging components adequately. Damage caused by inadequate packing may result in a regrade (see Section 6) and we are not liable for components damaged in transit due to packing failures. Guidance is on our How it works page.

Every component is bench-tested on receipt and graded:

If we regrade a component below the quoted Grade A, we will email you photos and the regrade reason within 24 hours. You may:

• Accept the regrade and proceed at the adjusted price, or
• Reject the regrade — we return the components to you at our cost.

Failure to respond within 14 days of the regrade email is treated as acceptance.

We don't buy: motherboards, graphics cards, PSUs, cases, mechanical hard drives, DDR2/DDR3 RAM, SSDs under 128GB, mobile (BGA-soldered) CPUs, or engineering samples. If a parcel contains items we don't buy, we will:

• Recycle them through our WEEE-compliant pipeline at no charge, or
• Return them with the rest of your parcel if you reject the regrade for the items we did want.

We will not pay for non-buy items even if they are bench-tested and working.

Risk in the components passes to us when Royal Mail or DPD collects from you (or, if you post yourself, when the parcel is delivered to our facility). Title (legal ownership) passes to us only when we have paid you in full for the agreed grade.

Once you have accepted the final grade, we pay by Faster Payments to your nominated UK bank account. UK Faster Payments usually clear in your bank within an hour or two of being sent. We do not pay by cheque, cash, cryptocurrency, or gift cards.

For recurring sellers on terms, payment follows the agreed invoicing cycle.

Every SSD, NVMe drive and storage device is wiped to NIST 800-88 Purge standard on receipt, before any further processing. We do not read, copy or attempt to recover data from any drive sent to us. See our Secure Disposal Statement for the full policy.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Subject to that, our total liability to you in connection with any single sale is limited to the value of that sale (i.e. the agreed payout). We are not liable for indirect, consequential or pure economic loss.

"ChipFlip", the chipflip.co.uk site, the visual design and the price tables are © Pyco Renew Ltd. You may not reproduce or republish them without permission. Linking to chipflip.co.uk is welcomed.

We may update these terms from time to time. The version applying to your sale is the version published when you accepted the quote.

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these terms, please contact us at info@chipflip.co.uk or +44 7908 749694. Our registered office is Unit D13, Fieldhouse Industrial Estate, Rochdale OL12 0AA.